Data and Privacy Policy

1. Introduction

1.1. ACIES Ventures Pte. Ltd. (“AVPL”, “we” or “us”) takes the privacy of your information seriously. This Privacy Policy applies to the website (the “Website”) and governs data collection, processing and usage in compliance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”). By accessing our website and related and relevant forms, you consent to the data practices described in this statement. Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Service.

2. Information Collected from All Visitors to Our Website and Communication Channels

2.1. We will obtain personal data about you when you visit us. When you visit us, we may monitor the use of online platforms through the use of cookies and similar tracking devices. For example, we may monitor the number of times you visit our Website or which pages you go to. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

2.2 This Privacy Policy applies to all visitors to our Website and all communication channels.


3. Additional Personal Information That May be Collected

3.1. AVPL may collect and process:

i) Personally identifiable information, such as:

ii) Your e-mail address and name, when you contact us;

iii) Details contained in the relevant document that you key in when you use our Services. 

iv) These details may include your name, handphone number, email, the purpose of your query, and details about your will; (“Personal Information”)

3.2. Information about your computer hardware and software when you use our Website. The information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by AVPL for the operation of the Services, to maintain quality of the Services, and to provide general statistics regarding use of the website and communication platforms.


4. Use of Personal Information

4.1. AVPL uses the collected information:

i) To operate the website and digital communication platforms and deliver the Services;

ii) To process, and where necessary, respond to your application, enquiry or request;

iii) To gather customer feedback;

iv) To inform or update you of other products or services available from AVPL and its affiliates, where you have consented to be contacted for such purposes;

v) To monitor, improve and administer the Website, Communication platforms and Services, and to provide general statistics regarding user of the Website;

vi) To update you on changes to the Website, Communication Platforms and Services.


5. Non-disclosure

5.1. AVPL does not sell, rent, lease, or release your Personal Information to third parties. 

5.2. AVPL may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. 

5.3. In those cases, your unique Personal Information is not transferred to the third party without your explicit consent. 

5.4. In addition, AVPL may share data with trusted partners to help us perform statistical analysis, send you email or provide customer support. 

5.5. All such third parties are prohibited from using your personal information except to provide these services to AVPL, and they are required to maintain the confidentiality of your Personal Information.


6. Disclosure of Personal Information

6.1. AVPL will disclose or share your Personal Information, without notice, only if required to do so by law or in the good faith belief that any such action is necessary to: 

i) Comply with any legal requirements or comply with legal process served on AVPL or the Website/digital communication platforms;

ii) Protect and defend the rights or property of AVPL; and 

iii) act under exigent circumstances to protect the personal safety of users of, or the general public.

6.2. We may disclose your personal information to third parties, in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and


7. Use of Cookies

7.1. The Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

7.2. Cookies on the Website may be used to ensure a smooth user experience, perform analytics, and for showing relevant advertisements. Please note that third parties (such as analytics software) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. The Website uses Google Analytics. Please refer to to find out more about how Google uses data when you use our website and how to control the information sent to Google.

7.3. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to access all or parts of our Website or to fully experience the interactive features of the FWP services or websites you visit.


8. Security of Your Personal Information

8.1. We strive to maintain the safety of your Personal Information. Any payment transactions will be encrypted using SSL technology. Unfortunately, no internet-based service is completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


9. Access to, Updating, and Non-Use of Your Personal Information

9.1. Subject to the exceptions referred to in section 21(2) of PDPA, you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to We may make a small charge for this service.

9.2. We want to ensure that your Personal Information is accurate and up to date. If any of the information that you have provided to AVPL changes, for example if you change your email address, name or contact number, please let us know the correct details by sending an email to You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

9.3. You have the right to ask us not to collect, use, process, or disclose your Personal Information in any of the manner described herein. We will usually inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your Personal Information to any third party for such purposes. You can give us notice of your intention to halt the collection, use, processing, or disclosure of your Personal Information at any time by contacting us at


10. Our Website May Contain Links to Other Websites 

10.1. This Privacy Policy only applies to this website so when you link to other websites you should read their own privacy policies.


11. Intellectual Property

11.1. The intellectual property rights in the Site and all of the text, pictures, videos, graphics, user interfaces, visual interfaces, trademarks, logos, applications, programs, computer code and other content made available on it are owned by us and our licensors. You may not print or otherwise make copies of any such content without our express prior permission


12. Limitation of Liability

12.1. We provide the Site on an “as is” basis and make no representations as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, we expressly exclude:

i) All conditions, warranties and other terms that might otherwise by implied by law into these Terms of Use; and

ii) Any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the Site

12.2. The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under Singapore law or statutory rights which may not be excluded, nor in any way to exclude or limit (site owner) liability to you for death or personal injury resulting from our negligence or that of our employees or agents.


13. Your Use of ACIES Ventures Website and Related Communication Platforms

13.1. Your permission to use the Site is personal to you and non-transferable, and you may not use the Site for commercial purposes. Your use of the Site is conditional on your compliance with the rules of conduct set forth in these Terms of Use and you agree that you will not:

i) Use the Site for any fraudulent or unlawful purpose;

ii) Use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity;

iii) Impersonate any person or entity, false state or otherwise misrepresent your affiliation with any person or entity in connection with the Site or express or imply that we endorse any statement you make;

iv) Interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available or violate any requirements, procedures, policies or regulations of such networks;

v) Transmit or otherwise make available in connection with the Site any virus, worm or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;

vi) Reproduce, duplicate, copy, sell, resell or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;

vii) Modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site. If you wish to reverse engineer any part of the Site to create an interoperable program you must contact us and we may provide interface data subject to verification of your identity and other information;

viii) Remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site;

ix) Frame or mirror any part of the Site without our express prior written consent;

x) Create a database by systematically downloading and storing Site content;

xi) Use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without our express prior written consent. Notwithstanding the foregoing, we grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service

13.2.  We reserve the right to revoke these exceptions either generally or in specific instances.


14. Duration of Terms

14.1. These Terms of Use are effective until terminated. We may, at any time and for any reason, terminate your access to or use of the Site. If we terminate your access to the Site you will not have the right to bring claims against us or our affiliates with respect to such termination. We and our affiliates shall not be liable for any termination of your access to the Site.


15. Changes to This Statement

15.1. AVPL will occasionally update this Privacy Policy to reflect customer feedback. AVPL encourages you to periodically review this Privacy Policy to be informed of how AVPL is protecting your information.


16. Governing Law

16.1. These Terms of Use will be governed by and construed in accordance with the laws of Singapore, and the courts of Singapore will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.


17. Contact Information

17.1. ACIES Ventures Pte. Ltd. welcomes your comments regarding this Privacy Policy. If you believe that ACIES Ventures Pte Ltd has not adhered to this Privacy Policy, please contact us at